In some situations, additional ad-hoc costs may be incurred for ‘Non standard’ items. Here are some of the additional chargeable elements, which may be required to effectively complete the installation in a safe and professional manner.
These additional elements would be deemed to fall outside the definition of a ‘Standard’ call and therefore be agreed and submitted to the client/ customer on an ad-hoc basis (COD).
It is reasonable to expect that a small percentage of installation sites will exist outside the normal bounds of a ‘Standard’ type installation – Example larger buildings/ older design building/ bespoke complexes etc.
Due to the general complexity and technical nature of these special sites, TSG Service Agents reserve the right to discuss the technical requirements of such sites with the client/ customer and then agree/ submit installation charges on an ad- hoc basis for the said sites with the client’s/ customers agreement.